Terms of Use

1. Introduction and Acceptance of Terms

Welcome to Artoaart. These Terms of Use ("Terms") constitute a legally binding agreement between you ("you," "your," or "user") and Artoaart ("we," "us," "our," or "Company") governing your access to and use of our website at artoaart.world (the "Website") and the purchase of our products and services.

By accessing, browsing, or using our Website, or by purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookies Policy. If you do not agree to these Terms, you must not use our Website or purchase our products.

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We recommend that you review these Terms periodically to stay informed of any updates.

2. Company Information

Company Name: Artoaart

Registered Address: Gateway House, 322 Regents Park Road, London N3 2LN, United Kingdom

Contact Email: assist@artoaart.world

Contact Phone: +44 20 8346 4000

All correspondence, inquiries, and legal notices should be directed to the contact information provided above.

3. Eligibility and User Responsibilities

3.1 Age Requirement

You must be at least 18 years of age to use our Website and purchase our products. By using our Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts.

If you are under 18 years of age, you may not use our Website or purchase our products under any circumstances.

3.2 Account Registration

Some features of our Website may require you to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account if we suspect any fraudulent, abusive, or illegal activity, or if you violate these Terms.

3.3 Prohibited Uses

You agree not to use our Website for any unlawful or prohibited purpose, including but not limited to:

• Violating any applicable laws, regulations, or third-party rights
• Transmitting any harmful, threatening, abusive, defamatory, or obscene content
• Impersonating any person or entity or misrepresenting your affiliation
• Interfering with or disrupting the Website or servers
• Attempting to gain unauthorized access to any part of the Website
• Using automated systems (bots, scrapers) to access the Website without permission
• Collecting or harvesting personal information of other users
• Transmitting viruses, malware, or other malicious code
• Engaging in any activity that could damage, disable, or impair the Website
• Using the Website for commercial purposes without our written consent

4. Products and Services

4.1 Product Information

We make every effort to display our products as accurately as possible, including descriptions, images, pricing, and availability. However, we do not warrant that product descriptions, images, or other content on the Website are accurate, complete, reliable, current, or error-free.

Product images are for illustrative purposes only and may not reflect the exact appearance of the product. Actual product packaging and materials may contain different information than shown on our Website.

4.2 Product Availability

All products are subject to availability. We reserve the right to limit the quantity of products available for purchase and to discontinue any product at any time without notice. In the event that a product is unavailable after you have placed an order, we will notify you and provide a full refund.

4.3 Pricing

All prices displayed on our Website are in British Pounds (GBP) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.

In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and notify you of the cancellation. You will have the option to reorder the product at the correct price or receive a full refund.

4.4 Product Disclaimer

Important: Our products are dietary supplements and are not medicines. They are sold without a prescription and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. All results are strictly individual and depend on various factors including body characteristics, lifestyle, diet, and overall health.

Dietary supplements should not be used as a substitute for a varied and balanced diet and a healthy lifestyle. If you have any health concerns, are pregnant, nursing, taking medication, or have a medical condition, please consult with a qualified healthcare professional before using our products.

5. Orders and Payment

5.1 Order Process

When you place an order through our Website, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Your order is not confirmed until you receive an order confirmation email from us. The order confirmation email will include your order details and a unique order number.

5.2 Payment Methods

We accept various payment methods, including credit cards, debit cards, and other electronic payment methods as displayed at checkout. All payments are processed securely through third-party payment processors.

By providing payment information, you represent and warrant that:

• You are authorized to use the payment method
• The payment information you provide is accurate and complete
• You will pay all charges incurred by you or any users of your account

5.3 Payment Security

We use industry-standard encryption and security measures to protect your payment information. However, we do not store your complete credit card information on our servers. All payment processing is handled by certified third-party payment processors that comply with Payment Card Industry Data Security Standards (PCI DSS).

5.4 Order Cancellation

You may cancel your order within 24 hours of placing it by contacting our customer service team. Once an order has been processed and shipped, it cannot be cancelled, but you may return it in accordance with our Return Policy.

We reserve the right to cancel any order at any time for reasons including but not limited to product unavailability, pricing errors, suspected fraud, or violation of these Terms. If we cancel your order, we will notify you and provide a full refund.

6. Shipping and Delivery

6.1 Shipping Policy

We offer shipping to addresses within the United Kingdom. Shipping costs and estimated delivery times are displayed at checkout and may vary based on your location and the shipping method selected.

We aim to process and dispatch all orders within 1-2 business days. However, processing times may be longer during peak periods or due to unforeseen circumstances.

6.2 Delivery Times

Estimated delivery times are provided for guidance only and are not guaranteed. We are not liable for any delays caused by shipping carriers, customs, weather conditions, or other factors beyond our control.

If your order has not arrived within the estimated delivery time, please contact our customer service team for assistance.

6.3 Delivery Issues

It is your responsibility to provide accurate and complete shipping information. We are not responsible for orders delivered to incorrect addresses due to errors in the information you provided.

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, you will be responsible for any additional shipping costs to reship the order.

6.4 Risk of Loss

The risk of loss and title for products purchased from us pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages once they have been delivered to the carrier.

7. Returns and Refunds

Our return and refund policy is detailed in our Return Policy. Please review that policy carefully before making a purchase.

In summary, we offer a 30-day satisfaction guarantee on most products. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund, subject to the conditions outlined in our Return Policy.

8. Intellectual Property Rights

8.1 Ownership

All content on our Website, including but not limited to text, graphics, logos, images, videos, audio clips, software, and compilation of content (collectively, "Content"), is the property of Artoaart or its licensors and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website and Content for personal, non-commercial purposes only. This license does not include any right to:

• Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content
• Use any Content for commercial purposes without our written permission
• Remove or alter any copyright, trademark, or other proprietary notices
• Use automated systems to access or collect data from the Website

8.3 Trademarks

Artoaart and our logo are trademarks of our company. All other trademarks, service marks, and trade names appearing on our Website are the property of their respective owners. You may not use any trademarks without the prior written permission of the trademark owner.

8.4 User-Generated Content

If you submit any content to our Website, including reviews, testimonials, comments, or feedback (collectively, "User Content"), you grant us a worldwide, perpetual, irrevocable, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media.

You represent and warrant that you own or have the necessary rights to submit User Content and that your User Content does not violate any third-party rights or applicable laws.

9. Disclaimers and Limitations of Liability

9.1 Website Disclaimer

Our Website and all Content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy.

We do not warrant that:

• The Website will be uninterrupted, secure, or error-free
• Defects will be corrected
• The Website or servers are free of viruses or harmful components
• The information on the Website is accurate, complete, or reliable

9.2 Product Disclaimer

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. We make no specific claims regarding the effectiveness of our products. You should consult with a healthcare professional before using our products, especially if you have any medical conditions or are taking medications.

9.3 Limitation of Liability

To the fullest extent permitted by law, Artoaart, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or related to:

• Your use or inability to use the Website or products
• Any unauthorized access to or use of our servers or personal information
• Any interruption or cessation of transmission to or from the Website
• Any bugs, viruses, or harmful code transmitted through the Website
• Any errors or omissions in any Content
• Any loss or damage resulting from the use of products purchased through the Website

Our total liability to you for all claims arising out of or related to these Terms or your use of the Website shall not exceed the amount you paid to us for products in the twelve (12) months preceding the claim, or £100, whichever is greater.

9.4 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Artoaart, its directors, officers, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use of the Website or products
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your violation of any applicable laws or regulations
• Any User Content you submit or transmit through the Website

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We do not endorse or make any representations about third-party websites or services. Your use of third-party websites or services is at your own risk, and you should review their terms and privacy policies before using them.

We shall not be liable for any damages or losses arising from your use of third-party websites or services.

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Website, you consent to the collection and use of your information as described in our Privacy Policy. We comply with the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and other applicable data protection laws.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms and any disputes arising out of or related to these Terms or your use of the Website shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

13.2 Jurisdiction

You agree that any legal action or proceeding arising out of or related to these Terms or your use of the Website shall be brought exclusively in the courts of England and Wales. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

13.3 Dispute Resolution

Before initiating any legal proceedings, you agree to first contact us to attempt to resolve any dispute informally. We will make reasonable efforts to resolve disputes amicably.

If a dispute cannot be resolved informally within 30 days, either party may pursue legal remedies in accordance with the jurisdiction provisions above.

14. Termination

We reserve the right to suspend or terminate your access to the Website at any time, with or without cause, with or without notice, and without liability. Reasons for termination may include but are not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Requests by law enforcement or government agencies
• Discontinuation or material modification of the Website
• Unexpected technical or security issues

Upon termination, your right to use the Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, Cookies Policy, and Return Policy, constitute the entire agreement between you and Artoaart regarding your use of the Website and supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral.

17. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Artoaart.

18. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms or any rights or obligations hereunder at any time without restriction and without notice to you.

19. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or our Website, please contact us:

Artoaart
Gateway House, 322 Regents Park Road
London N3 2LN, United Kingdom

Email: assist@artoaart.world
Phone: +44 20 8346 4000

We will make every effort to respond to your inquiry promptly and address any concerns you may have.